Alameda County

Banner image for Caltrans District 4 PACE (Public Affairs Customer Engagement). Besides the name, banner includes the Caltrans logo in an orange circle that has a headset around it..

  • Data represented is for all CSRs received and resolved for the month stated on the home page. Ex. CSRs Resolved November 2025.
  • For more information or to leave comments/suggestions, please contact D4CSLTEAM@dot.ca.gov.
  • To report a highway issue/problem, please submit a CSR ticket through the Customer Service Request Form.

CSR Ticket Stats by City for the Month of November 2025

Alameda
Number Of Tickets Received 2
Number Of Tickets Resolved 0
Albany
Number Of Tickets Received 5
Number Of Tickets Resolved 1
Ashland
Number Of Tickets Received 0
Number Of Tickets Resolved 0
Berkeley
Number Of Tickets Received 8
Number Of Tickets Resolved 5
Castlewood
Number Of Tickets Received 0
Number Of Tickets Resolved 0
Castro Valley
Number Of Tickets Received 6
Number Of Tickets Resolved 5
Cherryland
Number Of Tickets Received 0
Number Of Tickets Resolved 0
Dublin
Number Of Tickets Received 8
Number Of Tickets Resolved 6
Emeryville
Number Of Tickets Received 5
Number Of Tickets Resolved 0
Fairview
Number Of Tickets Received 0
Number Of Tickets Resolved 0
Fremont
Number Of Tickets Received 45
Number Of Tickets Resolved 23
Happy Valley
Number Of Tickets Received 0
Number Of Tickets Resolved 0
Hayward
Number Of Tickets Received 27
Number Of Tickets Resolved 13
Hillcrest Knolls
Number Of Tickets Received 0
Number Of Tickets Resolved 0
Livermore
Number Of Tickets Received 12
Number Of Tickets Resolved 10
Montclair
Number Of Tickets Received 0
Number Of Tickets Resolved 0
Newark
Number Of Tickets Received 4
Number Of Tickets Resolved 2
Oakland
Number Of Tickets Received 137
Number Of Tickets Resolved 76
Piedmont
Number Of Tickets Received 0
Number Of Tickets Resolved 0
Pleasanton
Number Of Tickets Received 11
Number Of Tickets Resolved 8
San Leandro
Number Of Tickets Received 23
Number Of Tickets Resolved 16
San Lorenzo
Number Of Tickets Received 1
Number Of Tickets Resolved 1
Sunol
Number Of Tickets Received 8
Number Of Tickets Resolved 8
Union City
Number Of Tickets Received 4
Number Of Tickets Resolved 0
Totals
  • Number of CSR tickets received for Alameda County: 306
  • Number of tickets resolved within 30 days: 174
  • Total Number of Cities: 24

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