Alameda County

Banner image for Caltrans District 4 PACE (Public Affairs Customer Engagement). Besides the name, banner includes the Caltrans logo in an orange circle that has a headset around it..

  • Data represented is for all CSRs received and resolved for the month stated on the home page. Ex. CSRs Resolved August 2025.
  • For more information or to leave comments/suggestions, please contact D4CSLTEAM@dot.ca.gov.
  • To report a highway issue/problem, please submit a CSR ticket through the Customer Service Request Form.

CSR Ticket Stats by City for the Month of August 2025

Alameda
Number Of Tickets Received 2
Number Of Tickets Resolved 1
Albany
Number Of Tickets Received 3
Number Of Tickets Resolved 3
Ashland
Number Of Tickets Received 0
Number Of Tickets Resolved 0
Berkeley
Number Of Tickets Received 6
Number Of Tickets Resolved 5
Castlewood
Number Of Tickets Received 0
Number Of Tickets Resolved 0
Castro Valley
Number Of Tickets Received 6
Number Of Tickets Resolved 5
Cherryland
Number Of Tickets Received 0
Number Of Tickets Resolved 0
Dublin
Number Of Tickets Received 4
Number Of Tickets Resolved 3
Emeryville
Number Of Tickets Received 4
Number Of Tickets Resolved 2
Fairview
Number Of Tickets Received 0
Number Of Tickets Resolved 0
Fremont
Number Of Tickets Received 34
Number Of Tickets Resolved 25
Happy Valley
Number Of Tickets Received 0
Number Of Tickets Resolved 0
Hayward
Number Of Tickets Received 28
Number Of Tickets Resolved 17
Hillcrest Knolls
Number Of Tickets Received 0
Number Of Tickets Resolved 0
Livermore
Number Of Tickets Received 7
Number Of Tickets Resolved 4
Montclair
Number Of Tickets Received 0
Number Of Tickets Resolved 0
Newark
Number Of Tickets Received 4
Number Of Tickets Resolved 3
Oakland
Number Of Tickets Received 174
Number Of Tickets Resolved 99
Piedmont
Number Of Tickets Received 0
Number Of Tickets Resolved 0
Pleasanton
Number Of Tickets Received 7
Number Of Tickets Resolved 5
San Leandro
Number Of Tickets Received 24
Number Of Tickets Resolved 20
San Lorenzo
Number Of Tickets Received 1
Number Of Tickets Resolved 1
Sunol
Number Of Tickets Received 4
Number Of Tickets Resolved 3
Union City
Number Of Tickets Received 5
Number Of Tickets Resolved 2
Totals
  • Number of CSR tickets received for Alameda County: 313
  • Number of tickets resolved within 30 days: 198
  • Total Number of Cities: 24

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