Mile Markers

Caltrans Strategic Plan Performance Objectives

Caltrans Strategic Plan Performance Objectives

With the launch of the new Caltrans 2020-24 Strategic Plan, development of performance objectives is well underway. Performance objectives are intended to gauge success at affecting the intended outcomes for each of the six Goals. This dashboard represents those performance objectives in which we have begun to track and report. Additional performance objectives will be shared in coming Mile Marker issues, once data tracking and targets have been fully developed for them.


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Goal: Safety First

Reduce the number of on-the-job serious injuries to zero, annually.

Bar chart: Serious injuries. 2020-21, Q1: 2, 2020-21, Q2: 2, 2020-21, Q3: 6, 2020-21, Q4: 3, 2021-22, Q1: 1, 2021-22, Q2: 0, 2021-22, Q3: 4. Annual target: 0

Through the first three quarters of fiscal year (FY) 2021-2022, five on-the-job serious injuries have occurred as compared to ten as of the same time in the prior year. An on-the-job serious injury is any work-related injury or illness resulting in a fatality, inpatient hospitalization, amputation, or loss of an eye. Work-related COVID-19 cases not counted in this performance objective.


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Goal: Cultivate Excellence

Increase the percentage of surveyed external partners who positively respond to the statement, “Caltrans is a collaborative partner”, by 5% of December 31, 2021.

Bar chart: Positive responses about Caltrans from external partners: 79%. Annual Target: 75%

The External Partner Survey is an annual survey that provides Caltrans with valuable feedback on how well we performed as a partner over the past 12 months and gives insights into how we can better perform in the future.

Increase the percentage of surveyed Caltrans employees who agree or strongly agree with the statement, “I would recommend Caltrans as a great place to work to members of my community,” by 5% by December 31, 2021.

Bar chart: Caltrans employees response about recommending Caltrans as a great place to work: 84%. Annual target: 75%

The Employee Engagement Survey is a source of critical information in support of our Cultivate Excellence Goal. It provides insight from employees that highlights the strengths of the department and identifies areas of opportunity that help the department better serve its employees and the people of California.


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Goal: Enhance and Connect the Multimodal Transportation Network

Demonstrate the California Integrated Travel Program (Cal-ITP) in three regions, by 12/31/2021.

Bar chart: Demonstrate ITP in three regions by 12/31/2021: 1. Target: 3

To increase the quality and quantity of transit data published by California’s transit providers, Cal-ITP and state and regional partners explored passenger-counting technologies in July 2020. Passenger occupancy data is crucial for transportation planning purposes, and physical distancing due to COVID-19 has highlighted the benefit for riders to know real-time passenger crowding in trip planning. In this quarter Caltrans added one demonstration project in the Los Angeles area, LAWA. To date, the Cal-ITP has been demonstrated in four regions throughout the state.


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Goal: Strengthen Stewardship and Drive Efficiency

Increase by 100% the dollar value of contracts awarded to small businesses, disabled veteran business enterprises and disadvantaged business enterprises by June 2022.

Pie chart: Increase value of contracts by 100%. Value: 90.2%. Target for 6/2022: 100%

The Office of Civil Rights is dedicated to increasing participation of Small Business, Disadvantaged Business Enterprise, and Disabled Veteran Business Enterprise firms in both Federal and State contracting. In order to achieve the goal set forth in this performance objective, Caltrans is increasing outreach efforts. A variety of advertising methods are being leveraged, including but not limited to, social media, magazines, and Support Services Contracts.


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Goal: Lead Climate Action

Increase the percentage of Caltrans fleet that are zero-emission vehilcles (ZEVs) to 5%, by June 30, 2022.

Bar chart: Increase percentage of Caltrans fleet that are zero-emission vehicles: Value as of 12/31/2021: 3.59%. 6/30/2022 target: 5%

Zero-emission vehicles include pure zero emission vehicles such as hydrogen fuel cell vehicles (FCVs) and battery electric vehicles (BEV). Plug-in hybrid electric vehicles (PHEVs) are considered transitional ZEVs and are included in the Department’s count of ZEVs. The percentage of ZEV vehicles in the fleet is calculated using the total number of ZEV fleet in-service count divided by the total self-propelled mobile fleet in-service count. Additional funding for zero emission vehicles has been approved, which will allow Caltrans to move forward with procuring several hundred ZEV’s by the end of this Strategic Plan.


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Goal: Advance Equity and Livability in all Communities

Develop Equity Index (1.0) to identify underserved communities for investments and projects, and measure equity broadly across Caltrans programs.

Over the past quarter Caltrans has continued work on the research, design, and development of EQI (equity index) indicators that will be used as data metrics in the tool. Testing of the Beta Version is expected to be complete in the summer of 2022, with the final release anticipated in fall 2022.

Create an Accessibility Score by March 2022.

The Accessibility Tool will determine a project or plan’s accessibility score that rates the accessibility to public and active transportation travel options, proximity of affordable housing to employment and civic centers, and a high-quality public realm. The Accessibility Tool is still in the contracting process, which has taken longer than anticipated, but access to the tool is expected to be available in May of 2022.