Limited English Proficiency (LEP)
The California Department of Transportation is responsible for ensuring that all persons, including LEP persons are provided equal access to its available services and information. The Department is committed to ensuring that all of its programs and services are accessible to its LEP customers in compliance with the Dymally-Allatorre Bilingual Services Act. This includes, but is not limited to, providing resources, including bilingual staff, interpereters, and translated materials to ensure that information and services will be made available in the languages readily understood by all Caltrans customers.
Contact: Mariana Chavez
Limited English Proficiency Specialist
CA - Department of Transportation
Civil Rights Program - MS 79
1823 14th Street, Sacramento, CA 95811
(916) 324-0722 or Calnet 8-454-0722
Title VI of the Civil Rights Act of 1964
Guidance
Training
Publications
- I Speak Cards
- Highway Emergency Language Protocol
- Know Your Rights... Are You LEP?
- CA Dept. of Transp. - LEP Plan
Resources
- CA State Personnel Board Bilingual Services Program
- Languages Assistance Self-Assessment
- Department's Master Volunteer Bilingual List
- Interpreter and Translation Services
Links
For individuals with Limited English Proficiency and sensory disabilities, this information is available in various languages, Braille, large print, on audio-cassette, or computer disk. To obtain a copy in one of these alternate formats, please call or write to the California Department of Transportation, Civil Rights Program - MS #79, 1823 14th Street, Sacramento, CA 95814, (916) 324-1700, toll free 1-866-810-6346, FAX (916) 324-1949.
If you need this information in an alternative format or language (such as large print or Spanish), please contact the Webteam Coordinator.