wheelchair icon Create New Grievance Request  Back to Caltrans

How to File an ADA Grievance with the California Department of Transportation

Thank you for contacting the California Department of Transportation (Caltrans) regarding your Americans with Disabilities Act (ADA) grievance.  A grievance can be filed online using the link below, or by mail, or by phone. 

To file an ADA grievance online: 

            Link to Online Grievance Form

You may also file a grievance by mail or phone using the information provided below:

To file an ADA grievance by mail:

            California Department of Transportation
            Attn: ADA Infrastructure Program, MS 48
            1823 14th Street
            Sacramento, CA 95811

To file an ADA grievance by phone:  (866) 810-6346 / TTY: 711

For all other requests, including accessible pedestrian signals, please click here:  link to CSR system