Welcome to District 5 - Claims / Records Request Branch

Once Caltrans receives my claim form, how long will it take before l receive a response?
Due to the volume of claims, a response can be expected within 6 to 8 weeks of receipt.

If the written response indicates that Caltrans assumes liability, how long before I will receive a check?
Enclosed with the written response will be a release form. After the claimant has returned the completed release form, a check can be expected from Caltrans Accounting within 8 to 10 weeks.

If the written response indicates that Caltrans does not assume liability, what is my appeal process?
There is no further administrative appeal process with Caltrans. An appeal can only be brought in Small Claims Court. For further information on that process contact the Superior Court of California.